We R Enough Apparel Ltd Returns Policy
Our policy lasts 14 days. If 14 days have gone by since your order arrived with you, unfortunately we can’t offer you a refund under any circumstance, however, an exchange will be offered up to 28 days after your purchase date.
Please communicate all return requests with us.
Our policies, excludes all SALE items, Undergarments, Bikinis and Yoga tops.
Sale items are fully non refundable.
International returns are accepted. Return shipping cost and any duties & taxes are the responsibility of the customer and must be pre-paid.
*Please note that for international returns the return shipping and any duties & taxes are the responsibility of the customer. Returns should be postmarked within 30 days of the order date. We also recommend insuring your package and contacting Customer Service (firstname.lastname@example.org) with the tracking number once shipped.* Please note that all international returns are issued as a refund in the form credit.
How to Return:
Before returning your product please ensure compliance with the following:
Please take extra care when trying on your new purchases as any items returned with damage such as; makeup or general wear and tear will be refused.
- Please email us at email@example.com requesting your return and specify the items you want to send back. Sale Items are non-returnable.
- Items must be unworn and in its original packaging and accompanied material.
- Items with excessive wrinkling are subject to denial.
- Items covered in animal/human hair are subject to denial.
- Items with strong odours or smell like smoke, cologne, detergent, etc will not be accepted
- Items with markings or other stains (such as deodorant/make up) will not be accepted.
If an item is returned to us with signs of wear, makeup/fake tan marks and strong odours or perfume on the garment a refund will be refused.
Direct messages on our instagram page are not monitored nor deemed as a form of notification of return.
Exchanges are processed within 24-48 hours after we receive your return.
Refunds are processed within 14 days after receiving your items.
We reserve the right to refuse any refund or exchange if goods are not returned in a re-saleable condition.
Shipping on returns:
It is the customer's full responsibility to cover shipping cost on any returned items.
Return of the product remains the customer's sole responsibility and risk. We accept no responsibility for items damaged or lost in the return transit.
Please ensure your returned items are received by us within 14 days from the date in which your parcel was delivered to you.
We request using a Signed For Service when sending your items back. For the following reasons:
1. You have full security your item will make it to us.
2. Your item arrives within the designated return period of 14 days.
All items are the customer’s responsibility until we have it in our possession.
International Shipping on returns:
Return shipping and any duties & taxes are the responsibility of the customer and must be pre-paid. Any duties & taxes are the responsibility of the customer.
For additional information, click here
Due to the speed and efficiency of our distribution centres, once you hit Pay Now, we’re unable to cancel your order.
However, if you wish to return the goods once they arrive, please send us an email with your order details and we can advise on the returns procedure (above).